Author Archive

Daily Transit Links Roundup for 6/23/08

Added on Monday, June 23rd, 2008

Full Metro Bus

Metro Provides Next Train Information

Added on Saturday, June 21st, 2008

TPIS with Next Train Information

I was hoping to be the first to break this momentous event, but alas that wiley Militant Angeleno beat me to it.

At long last, Metro has implemented train arrival time information to its flashy “new” (actually, they’ve been around for nearly a year now) transit passenger information system (TPIS) displays.  The previously previously pretty but shallow (perhaps they were trying to live up to the Los Angeles stereotype?) displays now offer some depth by providing information that is of actual use to riders rather than no-brainer safety notices.  The arrival times of the next trains are now displayed under the name of their respective destinations.  This simple bit of information, absent for so long for God-only-knows why, is sure to make a lot of MetroRiders very happy. The looks of amazement from the people on the platform at 7th Street Metro Center this morning confirmed that.

So is it all we’ve hoped for and more?  Well, for Los Angeles MetroRiders acustomed to nothing, the information is certainly an achievement.  But upon closer inspection some flaws are revealed.  I spoke to a friend yesterday about the next train information, and he observed that the trains seemed to arrive a minute earlier than the time on the display.  The Militant’s findings also come to this conclusion.  My personal experience today revealed the same thing, which can only mean that the times displayed are not “live” but simply the scheduled time.  While this is a step-up from having to refer to the paper schedule, it doesn’t really use the technology to its fullest extent, and will surely leave people bewildered when the actual train arrival times don’t match the displayed times.

The Militant also noted that, coincidentally, the next train information is displayed in Military Time while the current time is displayed using a 12-hour clock.  I couldn’t confirm this since I was on the platform in the morning, but obviously the clocks for a train for civilians should be set to the standard clock that civilians are used to.  The Militant also contends that the information is not presented in what is not necessarily the most user-friendly way.  He would prefer to see a countdown clock (as in “Next Train in 5 minutes“) rather than a time-based clock.  I tend to agree.

One other issue I noticed is that the information for all tracks is presented on all the screens, which leaves things unnecessarily confusing for noobs.  If I’m waiting for the Union Station bound train on Track 2, why do I need to see the ETA’s of the North Hollywood and Wilshire/Western bound trains on the other track, and vice versa.  Furthermore, as the next train approaches it should be highlighted on the display, which would be especially helpful in solving the classic “is this the North Hollywood or Wilshire/Western train?” conundrum.

Complaints aside, this is a huge step forward for Metro and an invaluable addition for MetroRiders.  The previous lack of information in our Metro stations showed a lack of respect for riders, their schedules, and their desire to know when the hell they can expect their ride to come.  By providing this information, and thus respect to their customers, Metro has successfully improved their service and will have a much easier time attracting and keeping new riders while retaining the old.  Nice job!

More pix after the jump.

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Daily Transit Links Roundup for 6/20/08

Added on Friday, June 20th, 2008

Metrolink

Daily Transit Links Roundup - Dump The Pump Edition

Added on Thursday, June 19th, 2008

Dump the Pump

Image courtesy of alburn.binkley.

Daily Transit Links Roundup For 6/18/08

Added on Wednesday, June 18th, 2008

Riding the 2

Daily-ish Transit Links Roundup For 6/17/08

Added on Tuesday, June 17th, 2008

Metro Bus Signs

Image courtesy of Marco Siguenza.