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Scary, stray SNAFU seen in subway station

Contributed by aaron on June 12th, 2007 at 3:01 pm

Yeah, so say that three times fast.

[Update, 6.14.07: Word reliably from Upon High is as follows. (1) It is incorrect, it is, indeed, a recitation of the old service cutbacks a year or so ago; (2) It's a known bug, and a driving reason behind replacing the current signboards (which, incidentally, Boston just spent a ton of money installing these defective items, ahh, my former home is full of geniuses); (3) If you see something equally weird, call Metro and let them know, they meant it literally when they they told me that they would send someone out to repair the signs - repairs currently require a live human to go out there.]

In any event. I haven’t been on the Metro Rail lines recently, as I live in Koreatown and am studying for the bar at Loyola (hello, Local #66).

So a couple weeks ago, I went up to Wilshire/Westlake for the Metro Purple Line instead of taking the bus, around the time that the fare increases went through, and saw a notice on the electronic signboards saying that service on the “Red Line Wilshire Branch,” Green Line and Gold Lines would be cut back an hour. Suffice to say that I was not a happy camper. So I called Metro and after spending nearly an hour on hold (argh?) was told that it was an error. I sigh in relief and move on with my life.

But then I go through there again today. The sign’s still up. I call again. They still say it’s an error. They again say that they’ll send someone over there to take a look.

Here’s to hoping that it really is an error, because if we’re going to eat a fare increase, cutbacks on the rail lines are hardly the way to retain customers.

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There are 2 Responses to “Scary, stray SNAFU seen in subway station”:

  1. Well, part of the bitter pill we have to swallow in addition to higher fares is lessened service on some lines.

    Oh, that it were not so.

    I just hope service cutbacks are limited to poorly ridden lines. It’s the only thing that makes sense. I do feel sorry for people stuck out in Sylmar, or Tujunga, or Cerritos, or whatever other far flung corner of the MTA empire is about to get the ax due to low ridership. But I hope rail service stays exactly where it is.

    Comment by Scott Mercer on June 13th, 2007 at 1:51 am »Reply« resta suma

  2. most cutbacks I have noticed occur
    only late in the evening never during
    rush hours may I ask which number you
    called? did you call Bus Information,
    Customer relation or Metro rail?
    each has their serpate numbers
    (althought both Customer relations
    and Bus Information can been reached
    by calling 1800- comutte

    Comment by Mark Panitz on June 18th, 2007 at 6:21 pm »Reply« resta suma